Privacy policy

At NestNova, we prioritize your security and strive to provide a seamless shopping experience. We offer a variety of safe and convenient payment methods to suit your needs.

1. Accepted Payment Methods

We accept all major payment providers to ensure you can shop with ease. These include:

• Credit/Debit Cards: Visa, MasterCard, and American Express.
• Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
• Secure Online Payments: PayPal.
• Buy Now, Pay Later (BNPL): [Insert if applicable, e.g., Afterpay or Klarna].

2. Payment Security & Encryption

Your financial safety is our top priority.

• SSL Encryption: Our website is protected with 128-bit SSL (Secure Sockets Layer) encryption technology. This ensures that your personal information and credit card details are encrypted before being sent over the internet.
• PCI Compliance: We process all payments through PCI-compliant payment gateways. NestNova does not store your credit card or bank account information on our servers.

3. Currency and Pricing

• All prices on nestnova.shop are listed in Australian Dollars (AUD).
• The total price displayed at checkout includes the product price and shipping (which is Free for all Australian orders).
• Prices are subject to change without notice, but the price you see at the time of purchase is the final price you will pay.

4. Order Confirmation

Once your payment has been successfully processed, you will receive an Order Confirmation email. This serves as your digital receipt and proof of purchase. If you do not receive this email within an hour of your purchase, please check your spam folder or contact us.

5. Payment Issues & Troubleshooting

If your payment is declined at checkout:

1. Ensure your billing address matches the information on file with your bank.
2. Check that your card is not expired and has sufficient funds.
3. Try an alternative payment method (like PayPal or a different card).
4. If the issue persists, contact your bank or reach out to our support team at contact@nestnova.shop. 

Fraud Prevention

To protect our customers, all orders go through a standard fraud verification process. We reserve the right to cancel any order that appears suspicious or fraudulent. In such cases, we will notify you and issue a full refund to the original payment method.